The solution for me was to go to repair the Office installation from Control Panel/Programs and Features/. First make sure that you only have one install of Microsoft Office. (Uninstalling and re-installing Office does not affect your data.) Remove all unnecessary installs. Highlight the valid install and select Change, from the pop-up select Online Repair and let it run to completion. This fixed the duplicate entries for me. I had a couple of machines where this didn't work and so I used this tool from Microsoft to completely uninstall and reinstall Office 365. On occasion, for really stubborn issues I've used this other tool from Microsoft to help fix them.
If all else fails you can always right click the offending entries and select uninstall.
Saturday, 14 December 2019
Sunday, 17 November 2019
OUTLOOK - Continually Requesting Password
There are many answers to this issue as a quick Google search will show you. For my particular configuration of Outlook, Exchange Server 2013, and Office 365 there was no solution readily available so I had to work through it and thought I'd post the solution here.
ISSUE: Outlook continuously requesting a password. Sometimes it presents an anonymous sign in box (by anonymous I mean that you can't really tell which account wants the password). You can close, (X), the password request box and Outlook continues working.
SETUP: Outlook on desktop, accessing an email account on Exchange Server 2013, Office desktop Apps installed from an Office 365 account.
SOLUTION: In Outlook, click on the 'File' tab and select Office Account. Sign out from the Account, (underlined in red in the image below). That's usually enough to silence the password requests.
ISSUE: Outlook continuously requesting a password. Sometimes it presents an anonymous sign in box (by anonymous I mean that you can't really tell which account wants the password). You can close, (X), the password request box and Outlook continues working.
SETUP: Outlook on desktop, accessing an email account on Exchange Server 2013, Office desktop Apps installed from an Office 365 account.
SOLUTION: In Outlook, click on the 'File' tab and select Office Account. Sign out from the Account, (underlined in red in the image below). That's usually enough to silence the password requests.
For a longer term solution, sign back in to the account with a valid Office 365 Account, and then sign in to any additional password boxes that pop up with the same Office 365 Account details, change the sign in account if you have to. In my case the password boxes displayed the Exchange Account and what was actually required was the Office 365 Account.
Subscribe to:
Posts (Atom)